Terms & Conditions

Introduction

Welcome to Manmandir Ethnic.

By accessing, browsing, purchasing from, or otherwise using this website and its services, you agree to be bound by these Terms & Conditions. We encourage all users to carefully read these Terms & Conditions before using our website or placing an order.

The products and services displayed on the Manmandir Ethnic website constitute an invitation to customers to make an offer. Your order represents your offer to purchase products from us, subject to these Terms & Conditions.

Manmandir Ethnic reserves the right to accept or reject any order at its sole discretion. If you provide a valid email address, we will send an order confirmation upon receipt of your order. Acceptance of your order occurs only when the ordered product has been dispatched. Any action or communication prior to dispatch shall not constitute acceptance of your offer.

Account & Registration

When creating an account or placing an order, you agree to provide accurate, current, and complete information.

You are responsible for:

  • Maintaining the confidentiality of your account credentials.

  • Restricting access to your account and devices.

  • All activities conducted under your account.

Manmandir Ethnic shall not be responsible for any loss or damage resulting from your failure to protect your account information.

If we suspect unauthorized access, fraud, misuse, or a security breach, we reserve the right to suspend or terminate your account without prior notice.

You agree to promptly update any information provided during registration to ensure it remains accurate and complete. If any information is found to be false, inaccurate, misleading, incomplete, or outdated, Manmandir Ethnic reserves the right to suspend or permanently terminate your account and refuse future access to the website.

Product Availability & Delivery

Delivery timelines may vary depending on product type, customization requirements, stock availability, and shipping destination.

Estimated delivery timelines are displayed on individual product pages and are provided for reference purposes only.

Generally:

  • Ready-to-ship products may require approximately 5 to 12 working days for delivery.

  • Customized, made-to-order, couture, or designer products may require additional production time before dispatch.

Delivery timelines are estimates and may be affected by factors beyond our control, including courier delays, public holidays, customs clearance, weather conditions, and logistical disruptions.

Products & Product Information

Certain products may be available exclusively online and may have limited quantities.

All such products are subject to availability and our Return, Refund & Exchange Policy.

While we make every effort to display colors, fabrics, embellishments, embroidery, and product details accurately, actual colors may vary due to:

  • Monitor settings

  • Screen resolutions

  • Device displays

  • Lighting conditions during photography

Minor variations in color, texture, embroidery placement, prints, handwork, embellishments, or measurements shall not be considered defects.

The sizes mentioned in our size charts are intended as guidelines. Slight variations may occur due to manufacturing and garment construction processes.

We reserve the right to:

  • Limit product quantities

  • Restrict sales by geography

  • Discontinue products

  • Modify product specifications

  • Introduce or withdraw offers at any time

Pricing Policy

We strive to ensure all pricing and product information displayed on our website is accurate.

However, typographical errors, pricing errors, technical issues, or inaccurate product information may occasionally occur.

Manmandir Ethnic reserves the right to:

  • Correct any pricing errors

  • Modify pricing without notice

  • Cancel orders placed using incorrect pricing

  • Refuse orders based on pricing discrepancies

If an error is discovered after an order is placed, we may contact you with revised information and provide options to proceed or cancel the order.

Payments may be processed before product dispatch. If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

Prices, promotions, offers, and product availability are subject to change without prior notice.

Order Verification & Cancellation

Manmandir Ethnic reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Product unavailability

  • Pricing inaccuracies

  • Suspected fraudulent transactions

  • Incorrect customer information

  • Violation of these Terms & Conditions

Additional verification may be requested before order acceptance.

If an order is cancelled after payment is received, an appropriate refund will be processed according to our policies.

Chargeback & Payment Dispute Policy

International Orders

For all international orders, customers expressly acknowledge and agree that:

  • Products may be custom-made, made-to-order, tailored, altered, or specially manufactured.

  • Production may commence immediately after order confirmation.

  • International shipping, customs processing, and fulfillment involve substantial operational costs.

Accordingly, once an international order has been successfully placed and payment has been authorized, the customer agrees not to initiate:

  • Chargebacks

  • Credit card disputes

  • Debit card disputes

  • UPI disputes

  • Payment gateway disputes

  • Bank reversals

  • Third-party payment claims

without first obtaining a written resolution from Manmandir Ethnic.

Initiating a chargeback or payment dispute after order confirmation shall constitute a material breach of these Terms & Conditions.

Manmandir Ethnic reserves the right to:

  • Contest such disputes with supporting documentation.

  • Recover all losses, chargeback fees, legal expenses, shipping costs, customs charges, and administrative expenses.

  • Restrict future purchases from the customer.

  • Share relevant transaction records with payment processors, banks, legal authorities, and dispute resolution agencies where legally permitted.

Feedback, Reviews & Submissions

Any suggestions, comments, feedback, reviews, ideas, proposals, photographs, testimonials, or other materials submitted to Manmandir Ethnic may be used by us without restriction.

By submitting content, you grant Manmandir Ethnic a worldwide, royalty-free, perpetual, and non-exclusive right to use, reproduce, publish, modify, distribute, and display such content.

You agree that your submissions:

  • Do not infringe intellectual property rights.

  • Are not defamatory, unlawful, abusive, misleading, or fraudulent.

  • Do not contain malware, viruses, or harmful code.

We reserve the right to remove any content at our sole discretion.

Errors, Inaccuracies & Omissions

The website may occasionally contain errors relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Offers

  • Shipping information

  • Availability

  • Delivery timelines

Manmandir Ethnic reserves the right to correct, modify, update, or remove such information at any time without prior notice.

We may cancel affected orders even after submission if necessary.

License & Website Usage

Manmandir Ethnic grants users a limited, non-transferable, revocable license to access and use the website for personal shopping purposes only.

You may not:

  • Copy website content for commercial purposes.

  • Use data mining, scraping, bots, crawlers, or automated extraction tools.

  • Frame or mirror website content.

  • Upload malicious software or harmful code.

  • Attempt unauthorized access to systems or databases.

  • Interfere with website functionality or infrastructure.

Any unauthorized use immediately terminates the permissions granted under these Terms & Conditions.

Warranties & Limitation of Liability

The website, products, and services are provided on an "as available" and "as is" basis.

Manmandir Ethnic does not guarantee:

  • Continuous website availability.

  • Uninterrupted access.

  • Error-free operation.

  • Absolute accuracy of information.

To the fullest extent permitted by law, Manmandir Ethnic shall not be liable for any:

  • Indirect losses

  • Consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Delays caused by third parties

  • Technical interruptions

Our total liability, if any, shall not exceed the value of the product purchased.

Intellectual Property

All website content including:

  • Logos

  • Product images

  • Designs

  • Graphics

  • Text

  • Videos

  • Layouts

  • Branding elements

are the exclusive property of Manmandir Ethnic and protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, copying, modification, or commercial use is strictly prohibited.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms & Conditions, purchases, website usage, or services shall be subject exclusively to the jurisdiction of the competent courts located in Ahmedabad, Gujarat, India.

Severability

If any provision of these Terms & Conditions is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Contact Information

For any questions regarding these Terms & Conditions, please don't hesitate to contact us. You can email us at manmandirethnic.online@gmail.com, and we will do our best to resolve any issues you may have. You can also call us at +91 96389 43788, and we'll be happy to discuss your concerns. Thank you for reaching out to us!